Skip to Navigation Skip to Content


Our Address:
48 Gresham Street, Third Floor, London, EC2V 7AY

Company Registration Information:
Corvelia Limited underwrites Professional Liability insurance to the Health Industry as an underwriting agency under the trading name of Corvelia Underwriting. It is a private company incorporated and registered in England and Wales with company number 09352291 and FCA Reference Number 957528.

Registered Office:
C/O PKF, 15 Westferry Circus, London E14 4HD

Operating from:
48 Gresham Street, Third Floor, London, EC2V 7AY

We will always endeavour to give you the highest standard of service, however should you ever have cause to make a complaint we will address all complaints seriously, promptly, fairly and completely; and deal with FCA-eligible complainants in accordance with the FCA’s Rules. FCA-eligible complainants are:

  • Consumer customers, i.e. a private individual insuring for non-business purposes; or
  • Micro-Enterprises, i.e.
    • annual turnover or balance sheet doesn’t exceed €2m and
    • employs fewer than 10 staff; or
  • Small Business, i.e. not a Micro-Enterprise but has
    • annual turnover of less than £6.5m and
    • either (i) employs fewer than 50 staff; OR (ii) has balance sheet less than £5m
  • a Charity with Turnover of less than £6.5m; or
  • a trustee of a trust with net assets of less than £5m.

Our complaints procedure is available on request.

If you need to make a complaint please use the contact details below. We will ensure your complaint is acknowledged, adequately investigated, dealt with fairly and will endeavour to provide you with a prompt response.

Mr Scott Crundwell
48 Gresham Street, Third Floor, London, EC2V 7AY
Telephone: +44 (0)203 773 2353

Lloyd’s Complaints:
If your complaint concerns a Lloyd’s policy or a Lloyd’s underwriter you should contact them directly. Alternatively, you may contact the Lloyd’s Complaints Team.

Lloyd’s, One Lime Street, London EC3M 7HA
Telephone: +44 (0)20 7327 5693
Fax: +44 (0)20 7327 5225

If you remain dissatisfied with our, or where applicable a Lloyd's underwriter's or Lloyd's response and you fit the above criteria of an FCA-eligible complainant you may be entitled to refer your complaint to:

Financial Ombudsman Service, Exchange Tower, London E14 9SR
Telephone: +44 (0)300 123 9 123

Get in touch with a member of the underwriting team...


For all enquiries please email us here.

© 2022 Corvelia Ltd | Sitemap | Privacy Policy | Site by Clear Signal

Corvelia Limited, 48 Gresham Street, 3rd Floor, London, EC2V 7AY

email Corvelia
Return to the Top of the Page